BOARD OF SUPERVISORS
A-10)
Agenda
June 27, 2023
BEHAVIORAL WELLNESS DEPARTMENT
Consider recommendations regarding a Services Agreement with ProtoCall Services, Inc., Fiscal
years (FYs) 2022-2024 for “Access Line” Telephone Services, as follows:
a) Approve, ratify, and authorize the Chair to execute an Agreement for Services of Independent
Contractor with ProtoCall Services, Inc., an Oregon corporation (not a local vendor), for the
provision of 24/7 “Access Line” telephone services for brief intake, screening, and referrals for the
period of July 1, 2022 through June 30, 2024, for a total Maximum Contract Amount not to exceed
$302,000.00, inclusive of $190,000.00 under Purchase Order CN2274, but which otherwise
cancels, nullifies, and supersedes Purchase Order CN2274;
b) Delegate to the Director of the Department of Behavioral Wellness or designee the authority to
suspend, delay, or interrupt the services under the Agreement for convenience; make immaterial
changes to the Agreement per Sections 20 and 26 of the Agreement, respectively; and update the
rate schedule per Exhibit B of the Agreement, all without altering the Maximum Contract Amount
and without requiring the Board’s approval of an amendment of the Agreement, subject to the
Board’s ability to rescind this delegated authority at any time; and
c) Determine that the above actions are government fiscal activities or funding mechanisms, which
do not involve any commitment to any specific project which may result in a potentially significant
physical impact on the environment and are therefore not a project under the California
Environmental Quality Act (CEQA) pursuant to Section 15378(b)(4) of the CEQA Guidelines.
A-11)
BEHAVIORAL WELLNESS DEPARTMENT
Consider recommendations regarding a Management Information Systems (MIS) Agreement for
Services of Independent Contractor with Krassons, Inc. for Fiscal Year 2023-2024, as follows:
a) Approve and authorize the Chair to execute an Agreement for Services of Independent
Contractor with Krassons, Inc., a California corporation (not a local vendor), for the continued
provision of Electronic Health Record (EHR) software support, maintenance, and programming
services for a total maximum contract amount not to exceed $239,472.00 for the period of July 1,
2023 through June 30, 2024;
b) Delegate to the Director of the Department of Behavioral Wellness or designee the authority to
suspend, delay, or interrupt services under the Agreement for convenience per Section 20 of the
Agreement, make immaterial changes to the Agreement per Section 26 of the Agreement, agree
upon a work plan for consulting services or other County-specific enhancements to Behavioral
Wellness’ EHR systems and any amendments thereto per Exhibit A, Section 4.B, all without altering
the maximum contract amount and without requiring the Board’s approval of an amendment of the
Agreement, subject to the Board’s ability to rescind this delegated authority at any time; and
c) Determine that the above actions are government funding mechanisms or other government fiscal
activities, which do not involve any commitment to any specific project that may result in a